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I think a lot of people may no longer visit retail tech related stores as often because the store no longer sells physical disc movies, music CDs,software and game discs and Disc drives like DVD burners at certain tech stores where they may more likely use their tech repair services while they browse the movie and music disc section of the store.

I feel many people may not go to Bestbuy because they are upset at Bestbuy for not selling physical disc movies which can be their main source of entertainment because they cant afford going to the movies, Cable TV show and movie channel subscriptions, cable tv box and DVR rental fees, faster internet service for watching or downloading HD video, paid video streaming which can cost hundreds of dollars per year if you subscribe to two or more video streaming services to watch online exclusive content which maybe available on DVD and Blu-Ray in some cases.

I know lots of smaller shops have popped up to give tech support.

I imagine some of the smaller tech shops are not located in convenient locations like a shopping mall, but the servivce is sometimes better.

I know my town's has a place in the mall, but it isn't opened on the weekends which seems like a lost of business.

Some smaller computer repair stores may stay open latter at night which my increase buisness.

It might be worth it, to stay open at least till most people get off of work and spare time to come in for help.

A lot of people like high school and college students may walk to a computer repair store, so it is best to stay open until 7 PM or latter. Not everyone can walk very fast, or can't afford or want to drive a car, take a taxi, or bus when carrying an average size desktop computer.