GameStop Accused of Recording personal info

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Skeithex
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GameStop Accused of Recording personal info

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A class action complaint has been filed against retailer GameStop for allegedly requesting and recording personal information from its customers without their knowledge or consent.

Melissa Arechiga of Alameda County California filed the suit on Wednesday of this week claiming that a GameStop store recorded her name, credit card number, and personal identification information (PII) after purchasing items. These actions violate California Civil Code section 1747.08, which prohibits corporations from requesting credit card users to provide and record their PII.

"Defendants' employee made no attempt to erase, strikeout, eliminate, or otherwise delete Plaintiff's personal identification information from the electronic cash register after the Plaintiff's credit card number was recorded," the suit says.

Arechiga believes GameStop uses PII obtained from cardholders to obtain additional personal information, such as residential addresses. "Such conduct is performed intentionally and without the knowledge or consent of the cardholder, and is of potentially great benefit to [GameStop]."

The Class is defined as all California GameStop customers where the store requested and recorded personal identification information when using a credit card to purchase items within one year of this filing.

The suit is asking the court to enjoin GameStop from further using its policy that requests and records customer PII and award each member of the Class what he or she is entitled to under California Civil Code 1747.08.

A GameStop spokesperson told IGN the company does not comment on pending litigation.

the lawsuit PDF can be found here

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so uhhhhh, how would the women know they kept the info?
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froggyboy604
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Post by froggyboy604 »

She might have friends, family, and people she knew who worked at Gamespot which told her that GS collected info on their buyers.

I wonder how she knew as well that GS was spying on her.
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Post by Skeithex »

if she has someone on the inside she is bound to win this lawsuit.
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