Recommended AV?

[Skeithex]

it would be nice, but most don't know to look or use such help information.

[froggyboy604]

I feel antivirus companies can always hire more people to promote how to use their products, or offer a free tutorial DVD video on how to use their AV.

[Skeithex]

I think they rather just have them installed on the PC and use a force popup to make people pay for it.

[froggyboy604]

I heard a lot of software companies earn a lot of money from live technical support.

[Skeithex]

people do like good support or people to yell at.

[froggyboy604]

I feel people who are not good at reading or speaking English may also need a translator to translate english to their native language if they have problems reading english text help files which came with their AV.

[Skeithex]

Honestly, there are people who know English well, still have issues, sadly.