Learning IT

[Skeithex]

Certs are nice, but they can never prepare a person for the real world or how a business is actually setup.

[froggyboy604]

Some Cert books and courses may occasionally talk about how to deal with angry customers which can give readers a general idea on how to prepare for angry tech support calls.

I heard some businesses use very outdated tech which may not be covered in most certs.

[Skeithex]

I don't think the comptia or cisco would cover that, it's why most should work customer service for a year to learn that stuff.

[froggyboy604]

This is true, certs don't always prepare workers for real life work environment where they maybe helping people who are not tech savvy.

[Skeithex]

most certs also might become outdated with program updates, which is always annoying.

[froggyboy604]

There is always a chance that certs cover tech which is too new, but the tech never becomes very popular like Windows 8.

[Skeithex]

I've talked to people who taken the Windows 8 cert and fully regret it as being a waste of time considering how fast MS killed the OS.